How professional services can use AI to automate workflows
Agencies and consultancies bleed margin on the unbilled coordination between the billable work: onboarding, kickoff, status updates, QA, renewals. AI can draft most of it, but only if there is a defined process for it to slot into. Most firms do not come from a rival tool. They come from spreadsheets, email threads, and one senior person who remembers how it all works.