· Amit Kothari
· HR Management
6 easy ways to build a great team culture
Gallup research shows disengaged workers have 37% higher absenteeism. Here are six practical ways to build great team culture in your organization.
Tallyfy Blog
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- · Amit Kothari · Workflow and BPM
Importance of User Experience in Business Process Management
Inc.com identifies poor user experience as a top driver of customer loss. Process management systems must reconcile good UX with business needs, because as Benjamin Franklin said, time is money for customers too.
- · Amit Kothari · Process Improvement
How to pick the right process improvement consultant
Pick a process improvement consultant by testing competency with quantifiable proof, weighing cost against ROI, and checking cultural fit. The Process Excellence Network found 55% of BPM projects deliver returns of $100,000 to $500,000. The best consultants spend 90% of their bandwidth on communication, not technical knowledge.
- · Amit Kothari · Process Improvement
How to improve content marketing processes Tallyfy
Research from Joe Pulizzi and the Content Marketing Institute found only 53 percent of effective B2B content marketers document their strategy. Improving content marketing processes with agile principles and better tools helps growing businesses compete more effectively.
- · Amit Kothari · Tallyfy Case Studies
Online legal agency serves more clients by reducing service delivery time
Effective Immigration Consulting cut service delivery time from several weeks to under one week with Tallyfy. Previously, scattered information across CRMs, note apps, calendars, and paper folders created bottlenecks. Complex non-sequential immigration processes like family petitions now use conditional workflows. Time savings meant the agency could serve more clients and process a higher volume of applications.
- · Amit Kothari · Sales
5 Essential Steps to Improve Sales Lead Management
Improving sales lead management bridges the gap between marketing and sales by nurturing prospects into buyers. MarketingSherpa research shows 79 percent of leads never convert without proper nurturing, and only 20 to 25 percent are sales-ready. The five essential steps are research, content mapping, nurture strategies, lead scoring, and strategic handoff processes.
- · Amit Kothari · Marketing
10 steps to increase customer retention
Gartner Group research shows 80% of future company profits come from 20% of existing buyers - so you really need to increase customer retention.
- · Amit Kothari · Sales
What is a prescriptive sales process and why use it?
A prescriptive sales process is a predesigned, step-by-step guide for sales teams. Harvard Business Review research by Nicholas Toman found that prescriptive selling increased purchase ease by 86 percent, and suppliers that make buying easy are 62 percent more likely to win high-quality sales.
- · Amit Kothari · Customer Success
How to improve communications with customers tips
TARP research by John Goodman found that for every complaint, 26 unhappy buyers silently leave. Improving communication requires trust, the right questions, and staying in touch through the product lifetime.
- · Amit Kothari · Customer Success
Top 7 use-cases of customer success software
Customer success software helps companies retain and grow their user base. Jeff Bezos describes treating users like invited guests to a party. The software benefits six teams from executives and sales to finance and support.
- · Amit Kothari · Marketing
How to use client referrals to grow your business
Nielsen research shows people are four times more likely to buy when referred by a friend. Repeat clients are the foundation of referral growth and the fastest way to grow your business through every client referral.
- · Amit Kothari · Workflow and BPM
How to automate your content marketing workflow
91% of B2B marketers are using content marketing. Unfortunately, only 42% feel that they are effective at it. Tallyfy provides a structured content marketing workflow to close this gap.
- · Amit Kothari · Process Improvement
BPM for small business: key strategies
AIIM research shows business process management delivers a 41 percent ROI increase for SMBs within one year. Small businesses need BPM approaches that scale without enterprise complexity or specialist consultants.
- · Amit Kothari · Process Improvement
Six Sigma process and why it still matters
Motorola created Six Sigma in 1986 to hit 3.4 defects per million. Most firms run at 3 Sigma with 66,807 defects per million. One shift saves 20% in margins.
- · Amit Kothari · Process Improvement
Continuous improvement: keys to success
W. Edwards Deming's framework for continuous process improvement has driven enterprise evolution for over three decades. KaiNexus research shows only 1 in 3 improvements delivers financial impact, with just 13% saving money and 23% saving time.
- · Amit Kothari · Workflow and BPM
Quality Assurance Operations - make workflow smooth
Quality assurance operations integrate testing simultaneously with development, eliminating bottlenecks in software release cycles. Following Continuous Integration principles from Martin Fowler, teams identify bugs within 48 hours, scale testing across platforms, and release products faster with greater confidence.
- · Amit Kothari · Project Management
Agile process management for real teams
Agile process management breaks work into two-to-four-week iterations where teams build, test, and ship small pieces instead of rigid upfront plans. A survey of 600 software engineers by Engprax found that projects with clearly defined requirements are 97% more likely to succeed.
- · Amit Kothari · Process Improvement
How to launch a process improvement initiative
Process improvement initiatives demand a culture shift, not a one-time program. Tallyfy data shows organizations that commit to frontline feedback and measurable goals can reduce pre-onboarding time by over 70 percent.
- · Amit Kothari · Workflow and BPM
Streamline Your Content Marketing Workflow: Best Practices and Tips
The Washington Post scaled to 1,200 pieces of content per day in 2015, proving that large-scale production needs proper workflow software. Tallyfy provides content marketing workflow tools for task assignment, conditional logic, and real-time tracking.
- · Amit Kothari · Customer Success
Customer Loyalty: 5 Surprising Facts About Its Importance
Customer loyalty is a key indicator of a company's success that directly impacts profit. Research by Frederick Reichheld at Bain found that increasing loyalty rates by just 5 percent can boost profits by 25 to 95 percent, yet most companies still prioritize acquisition spending.
- · Amit Kothari · Marketing
Reasons Customer Referrals are Important for your business
McKinsey research shows word of mouth drives 20 to 50 percent of purchasing decisions. Customer referrals close at 80 percent versus 1 percent for cold calls. This stark gap in close rates is why referrals remain the most cost-effective growth channel for any business that wants sustainable revenue growth.
- · Amit Kothari · Workflow and BPM
The Checklist Manifesto by Atul Gawande - a summary
Atul Gawande's Checklist Manifesto proves simple checklists cut surgical deaths by 47%. Here is how that principle applies to every business process you run.
- · Amit Kothari · Tallyfy Case Studies
More members onboarded and outcomes improved by 50%
VPOIDS uses Tallyfy's API to help non-profit organizations manage large volumes of member onboarding across multiple software applications over 60-day processes. By tracking the multi-step process in one place with automated triggers, new members became 50% more likely to become contributing members thanks to better onboarding visibility and intervention.
- · Amit Kothari · Process Improvement
The process collaboration pair makes great organizational DNA
Process and collaboration form organizational DNA when properly intertwined. GE Aviation sales teams cut task time from a week to minutes through shared documents and pooled expertise. Collaboration gives access to skills and room to scale, while processes provide the structure and direction that drive results without bureaucratic overhead.