Finance operations form for Tallyfy

Process refunds with proper approvals every time

Refund requests without structure create fraud risk and customer frustration. This Tallyfy form captures transaction details, validates policy eligibility, and routes to the right approver based on amount - giving finance teams control while keeping customers informed.

6 steps
8 fields
1 automations

Use this form in Tallyfy with people, AI, and conditions

Customer Refund Request & Authorization Form Run #2,481 Running now
1 done . 1 running . 2 to go
Status Step Assignee Deadline
Status: Completed

1. Customer fills "Customer Refund Request & Authorization Form" form

CX
Customer
On time
Status: Active

2. AI summarizes and tags submission

why this works
Claude
AI agent
3m left
Status: Waiting

3. Reviewer approves and assigns

RV
Reviewer
4h left
Status: Conditional

4. Auto-trigger next workflow

Conditional
On approval
Auto

Tallyfy is the accountability layer that lets this form trigger a hybrid people + AI workflow.

Form fields

Customer Refund Request & Authorization Form

Complete this form to initiate a customer refund request. Provide all transaction details and supporting documentation for faster processing.
Select date...
Date the refund is being requested
Enter text...
Name of the employee submitting this refund request
Enter text...
Full name of the customer requesting the refund
Enter text...
Original order or transaction reference number
Select option...
How was the original purchase paid for?
Enter text...
Enter the amount to be refunded in dollars (e.g., 150.00)
Enter description...
Explain why the customer is requesting a refund (defective product, wrong item, changed mind, etc.)
Drag and drop or click to upload
Attach receipt, invoice, photos of defective items, or other supporting documentation

This is a preview. Sign up to use this form.

Why Tallyfy is the AI control layer

Phase 1

Set up

Define the recipe

Lay out your steps, deadlines, and who does each: a person, AI, or a rule.

Phase 2

Run

People + AI together

Launch in one click. AI does the routine steps; people approve. No glue code.

Phase 3

Track and improve

Audit and learn

Watch every step live, then refine - a gradual shift, never a total redo.

Ready to use this form?

Sign up free and start collecting responses in minutes.