Up-sells and Down-sells

Run this process everytime you want to give a basic structure for a "Up-sells and Down-sells" Subject to employees

2 steps

Process steps

1

Up-sells

5 days from previous step
task
2

Down-sells

5 days from previous step
task
*insert template*A down-sell involves a reversal of the up-sell. If a customer does not want the product you want to sell, you suggest a cheaper alternative

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