Client Visits

Run this process everytime you want to give a basic structure for "Customer Visits" Subject to employees

3 steps

Process steps

1

Before the Visit

5 days from previous step
task
*insert template*Preparation is key:Consider the following question to guide your preparation: Are you sharing a slide show? Audio? Video? What assets will you use before the meeting, during the meeting and after the meeting? Do you need slides, overheads, pens, markers, etc.? Do you need a backup plan?
2

While Onsite

5 days from previous step
task
*insert template*Meeting tips:Watch for signs of misalignmentRecord the meetingEnlist a dedicated note taker
3

After the Visit

5 days from previous step
task
*insert template*Send a quick email to all involved parties, again reiterating what was discussed and the next steps etc, thank them

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