· Amit Kothari · Workflow and BPM
Definition – What is Workflow Analysis?
A sales clerk spending 10 minutes daily fetching printouts wastes 50 minutes weekly; multiply by number of clerks and you lose hours of productive time. Workflow analysis identifies bottlenecks, redundant tasks like reports never analyzed, and inefficient layouts. Small time wasters cumulatively cost businesses massive amounts, and employees complete unnecessary work simply because they were told years ago.