#root cause analysis

Have you ever had a seemingly unsolvable problem? Sure, you have! Your business is going all out trying to reach a specific goal or target, but you fall short. Someone says the equipment is to blame. So, you buy better equipment, but the problem persists. Then, your management team suggests that it's human error, so you dive in with training interventions and performance appraisals.

The 5 Whys technique uncovers root causes by asking why repeatedly until reaching the true source of problems. Most organizations stop at symptoms, missing the deeper issues that cause 87% of problems to resurface within 90 days. By fixing root causes instead of surface symptoms, teams achieve compound improvements and prevent problems from recurring.

What is a fishbone diagram? Find out what it is, how to create a fishbone drawing - and how it can help you to trace and solve problems at their source.