· Amit Kothari · Technology Trends
The Role of Business Process Management (BPM) within the Internet of Things (IoT)
Cisco predicts almost 50 billion smart devices by 2020. IoT generates massive data from fitness trackers, smart meters, and connected devices, but only companies with automated measurement and analysis workflows turn this into product improvements. Amazon Echo orders and smart fridge purchases mean customers expect instant service and same-day delivery, requiring inventory tracking and fulfillment processes most mid-size companies don't have.