3 articles with this tag
First impressions now happen digitally before customers ever visit your storefront. Only 7 seconds and 55% visual cues determine that impression. Slow page loads lose 50% of visitors after 10 seconds and 250 milliseconds can drive traffic to competitors. Making amazing digital first impressions requires rethinking your entire digital strategy.
What happens once a customer has purchased your product? Customer implementation is the process of helping customers integrate your product into their lives successfully, ensuring they achieve results and become long-term advocates rather than experiencing buyer's remorse.
Customer onboarding bridges the critical gap between initial sales and long-term success. Learn how to design scalable onboarding workflows that reduce churn, improve engagement, and convert new customers into loyal clients who deliver meaningful lifetime value.