· Amit Kothari · Workflow and BPM
Checklist Manifesto – Summary & Key Points
Boeing B-17 crash in 1935 happened when an experienced pilot forgot a simple routine step, causing the plane to stall and burst into flames at Wright Field, sparking the checklist revolution. Atul Gawande's 2009 book argues checklists create both discipline and creativity: by taking essential steps off your mind, you free mental space to concentrate and become more creative.