procedure
Logins and Passwords
Run this process every time you want to share the company's system logins and passwords...
2 steps
Information Technology Access
Accessing WiFi
Run this process every time an employee's or guest's device is set up for WiFi connection.
11 steps
Process steps
1
IT: Can device access WiFi connection?
5 days from previous step
Dear {{employee-name-207929}} / {{guest-name-207930}} can your device access {{wifi-name-207922}} WiFi connection?Company name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
2
IT: Are all users checked?
5 days from previous step
Is {{employee-name-207929}} / {{guest-name-207930}} checked as a user?Thanks,IT.
Form fields in this step
Is the user checked?
Is the user checked?
3
IT: Confirm whether device can access WiFi connection
5 days from previous step
Form fields in this step
Can you access WiFi connection?
4
IT: Is there any login error?
5 days from previous step
Dear {{employee-name-207929}} / {{guest-name-207930}} is there any login error?Company name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
Form fields in this step
Login error?
5
User: Type login credentials again
5 days from previous step
Dear {{employee-name-207929}} / {{guest-name-207930}} type login credentials again.Company name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
6
IT: Has the router or modem stopped communicating?
5 days from previous step
Form fields in this step
Has router/modem stopped communicating?
7
IT: Switch off the modem and router from power
5 days from previous step
Switch off modem and router from power and wait at least 60 seconds before restoring power.Company name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
8
IT: Check WAN and LAN connections
5 days from previous step
Form fields in this step
Checked WAN and LAN connections?
9
IT: Reset router settings
5 days from previous step
Reset router settings and reconnect network.Company name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
10
IT: Troubleshoot
5 days from previous step
Carry out troubleshootingCompany name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
11
User: Connected
5 days from previous step
Dear {{employee-name-207929}} / {{guest-name-207930}} you are now connected to {{wifi-name-207922}} !!Company name: {{company-name-207924}} WiFi name: {{wifi-name-207922}} WiFi password: {{wifi-password-207923}} Thanks,IT.
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