15 articles with this tag
Business process consultants analyze workflows and recommend improvements to boost efficiency. They observe processes in action, identify bottlenecks and inefficiencies, then propose solutions. Learn what they do, how they work, the benefits and drawbacks of hiring one, and cost-effective alternatives for your business.
A sales clerk spending 10 minutes daily fetching printouts wastes 50 minutes weekly; multiply by number of clerks and you lose hours of productive time. Workflow analysis identifies bottlenecks, redundant tasks like reports never analyzed, and inefficient layouts. Small time wasters cumulatively cost businesses massive amounts, and employees complete unnecessary work simply because they were told years ago.
Choosing the right process improvement consultant requires evaluating competency, cost versus value, and cultural fit. Look for proven track records, strong soft skills, and consultants who teach rather than create dependency. The ideal consultant brings 90 percent communication skills and only 10 percent technical knowledge to transfer expertise to your team.